PORCELIAN

Returns PolicyAt DHIKR COLLECTION, every piece is thoughtfully handcrafted and carefully quality-checked before dispatch. Due to the bespoke and luxury nature of our handmade garments, we kindly ask customers to review the following policy carefully before placing an order.We do not accept returns.This policy is in place to maintain the integrity, hygiene, and exclusivity of our designs.⸻Exchanges (Sizing Only)Size exchanges may be available strictly subject to stock availability.To be eligible for a size exchange, you must meet all of the following conditions:•You must notify us within 24 hours of receiving your order•The item must be unworn, unused, and in original condition•All original tags and packaging must remain fully intact❗ Requests made after 24 hours of delivery will not be eligible for exchange.We strongly encourage customers to review our size guide carefully before placing an order to ensure the best possible fit.⸻Damaged or Incorrect ItemsPlease inspect your order immediately upon receipt.If your item arrives damaged or incorrect, you must contact us within 24 hours of delivery, providing clear photographic evidence, so we can assess the issue and assist you accordingly.⸻Non-Returnable & Non-Exchangeable ItemsFor hygiene and quality reasons, the following items are strictly non-returnable and non-exchangeable:•Hijabs•Accessories•Sale items•Promotional purchasesAll sales are considered final.⸻Contact UsIf you have any questions regarding sizing or exchanges, please contact us at:📧 dhikrcollection@hotmail.comWe are always happy to assist where possible.